Terms of service

 

Last updated: October 2025

Welcome to Groovy Japanese Boutique (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of our website and services (collectively, the “Service”). By using our website or placing an order, you agree to these Terms. If you disagree with any part of these Terms, please do not use our Service.

1. Who We Are & Contact Details

Groovy Japanese Boutique is a small independent business based in Wales, UK.
For any questions or concerns about these Terms or our shop, you may contact us at:

Email: info@groovyjapaneseboutique.co.uk  
Business registration: Sole trader (not VAT registered)  
Business address: Available upon request

2. Use of the Site & Eligibility

  • You confirm that you are of legal age to enter into contracts in your jurisdiction (or have guardian consent).

  • You agree not to use our products or site for any unlawful purpose, or in a way that violates any applicable law.

  • You must not transmit malware, spam, or other harmful code via our Service.

3. Orders, Pricing & Availability

  • All prices are as shown on the site at the time of purchase and are subject to change without notice.

  • We reserve the right to limit quantities, refuse orders, or cancel orders if errors occur.

  • We will attempt to notify you via email or phone if the order is changed or cancelled.

  • We do our best to display product images and colours accurately but cannot guarantee they match your screen precisely.

4. Payment & Billing

  • Payments are processed via Shopify Payments, Google Pay, or credit card providers.

  • You agree to provide accurate billing/ shipping details and to keep them updated.

  • We reserve the right to cancel or refuse an order for suspicious activity or violation of these Terms.

5. Delivery & Risk

  • Once we hand your order over to the courier, risk passes to you.

  • Delivery times are estimates; we are not liable for delays beyond our control.

6. Returns & Refunds

  • Our refund or return policy is set out separately in our Refund Policy.

  • You should review that policy for details on eligibility, processes, and timelines.

7. Intellectual Property

  • All content on this site (texts, images, designs) is our property or used with permission.

  • You may not copy, reproduce, modify, or distribute our content without our express written permission.

8. User Feedback & Comments

  • If you send us suggestions, ideas, or other materials (“Comments”), we may use them without obligation, including altering, publishing, or otherwise using them.

  • You confirm that your Comments do not infringe anyone else’s rights, are lawful, and do not include harmful material.

9. Disclaimer & Limitation of Liability

  • The Service and products are provided “as is” and “as available.”

  • We make no warranties that use of the Service will be uninterrupted, secure, or error-free.

  • To the fullest extent permitted by law, we will not be liable for indirect, special, incidental, or consequential damages (including lost profits or data loss) arising from your use of the Service.

  • In jurisdictions where certain exclusions are not allowed, our liability is limited to the maximum extent permitted by law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Groovy Japanese Boutique and our affiliates from any claims, liabilities, damages, or expenses (including legal fees) arising from your use or breach of these Terms.

11. Severability

If any provision of these Terms is found unlawful or unenforceable, it will be severed and the remainder of the Terms will remain in force.

12. Termination

  • You may terminate your use of the Service at any time by discontinuing use.

  • We may suspend or terminate your access immediately if you breach these Terms, without notice, but you remain liable for any amounts due.

13. Governing Law & Jurisdiction

These Terms, and any disputes arising under them, are governed by the laws of England & Wales (or Scotland or Northern Ireland, if applicable). You submit to the exclusive jurisdiction of courts located in the UK.

14. Changes to Terms

We reserve the right to update or replace these Terms at any time. The latest version will always be available on this page. Your continued use of the Service after changes indicates acceptance of the new Terms.