Privacy policy

Last updated: October 2025

At Groovy Japanese Boutique, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

1. Who We Are

We are Groovy Japanese Boutique, a small, independent business based in Wales, UK.
We design and sell handmade and upcycled clothing inspired by Japanese textiles.
You can contact us at info@groovyjapaneseboutique.co.uk for any questions regarding your data or this policy.

2. Information We Collect

When you visit our website or make a purchase, we collect certain information to process your order and improve your experience. This may include:

  • Your name, billing address, shipping address, and contact details (such as email and phone number)

  • Payment information (processed securely via Shopify Payments, Google Pay, or credit card providers)

  • Device information (such as your web browser, IP address, and cookies)

  • Order details (items purchased, total amount, date and time of purchase)

We only collect information that is necessary to fulfil your order and operate our business.

3. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Communicate with you about your purchase or any customer service queries

  • Improve our website and customer experience

  • Comply with legal obligations (for example, record keeping and tax requirements)

We do not sell or share your data with any third parties for marketing purposes.

4. Sharing Your Information

We share your data only with trusted service providers necessary to operate our shop, including:

  • Shopify, which powers our online store

  • Payment processors, such as Google Pay and credit card providers

  • Delivery companies, to send your order safely

Each of these partners complies with UK and EU data protection laws and uses secure systems to protect your information.

5. Cookies

Our website uses cookies to ensure a smooth shopping experience, such as keeping your basket updated or remembering your preferences.
You can disable cookies in your browser settings, but this may affect how the website functions.

6. Data Retention

We keep your order information for our records unless and until you ask us to delete it.
We retain it for as long as necessary to fulfil orders, provide customer support, or comply with legal requirements.

7. Your Rights (UK & EU Customers)

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Ask for your data to be deleted

  • Withdraw consent where applicable

If you wish to exercise any of these rights, please contact us at info@groovyjapaneseboutique.co.uk
We will respond within the timeframes required by law.

8. International Transfers

Our store is hosted on Shopify Inc., which may transfer and store your information in countries outside the UK, such as Canada or the United States.
Shopify complies with UK data protection requirements and uses appropriate safeguards to protect your information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
The latest version will always be available on our website.

10. Contact

If you have any questions or concerns about this policy or how we handle your personal data, please get in touch:
info@groovyjapaneseboutique.co.uk